Legal agreement governing your use of sob77 online gaming platform
IMPORTANT NOTICE: Please read these Terms and Conditions ("Terms", "Terms and Conditions", "Agreement") carefully before using the sob77 website and services operated by sob77 ("we", "us", or "our"). By accessing or using our platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.
For the purposes of this Agreement, the following definitions apply:
You must be at least twenty-one (21) years of age to create an account and use sob77 services. We strictly enforce age verification and reserve the right to request government-issued identification documents (KTP, passport, driver's license) at any time. Underage gambling is illegal and prohibited. Any player found to be under 21 years of age will have their account immediately closed, all wagers voided, and any remaining balance forfeited.
sob77 services are intended for players residing in Indonesia and other jurisdictions where online gambling is legal or unregulated. You are solely responsible for ensuring that your use of sob77 complies with all applicable laws in your jurisdiction of residence. We reserve the right to restrict access from certain countries or regions at our discretion. The use of VPNs, proxies, or other means to circumvent geographic restrictions is strictly prohibited and may result in account termination.
You represent and warrant that you have full legal capacity to enter into this Agreement, that you are not restricted by any other agreement from using online gaming services, and that you are not currently self-excluded from gambling with any operator or jurisdiction.
Online gambling operates in a legally ambiguous area in Indonesia. While sob77 is licensed internationally and operates offshore, Indonesian law (primarily the Public Gambling Act of 1867, predating the internet) technically prohibits gambling activities. By using sob77, you acknowledge this legal context and accept full responsibility for compliance with local laws. sob77 does not provide legal advice, and we recommend consulting with a legal professional if you have concerns about your jurisdiction's gambling laws.
To use sob77 services, you must create a personal account by providing accurate, complete, and current information including your full legal name, date of birth, email address, phone number, residential address, and preferred currency (IDR). You may only create one (1) account per person. Multiple accounts ("duplicate accounts", "multi-accounting") are strictly prohibited. If we detect duplicate accounts, all accounts will be suspended, wagers voided, and balances forfeited.
You are solely responsible for maintaining the confidentiality of your account login credentials (username, password, security questions). You must not share your account credentials with any third party. Any activity conducted through your account is your responsibility, even if conducted by an unauthorized third party. You must immediately notify sob77 customer support if you suspect unauthorized access to your account.
sob77 operates under strict anti-money laundering (AML) and Know Your Customer (KYC) regulations. We reserve the right to request identity verification documents at any time, including but not limited to: government-issued photo identification (KTP for Indonesian citizens, passport for foreign residents), proof of address (utility bill, bank statement, government correspondence dated within the last three months), proof of payment method ownership (bank card photo, bank statement, e-wallet screenshot), and selfie photo holding your identification document.
You must provide requested documents within fourteen (14) days. Failure to complete KYC verification may result in account restrictions including suspension of withdrawals. All documents must be clear, legible, and show all four corners. We do not accept edited, cropped, or manipulated documents. KYC verification typically takes 2-4 business hours during regular business days.
You must keep your account information current and accurate. If your personal details change (email address, phone number, residential address), you must update your account settings immediately or contact customer support. sob77 is not responsible for failed communications due to outdated contact information.
sob77 accepts deposits via Indonesian bank transfers (BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). All deposits are processed in Indonesian Rupiah (IDR). We do not accept deposits via credit cards, cryptocurrency, or international wire transfers at this time.
Minimum deposit: Rp 50,000 per transaction. Maximum deposit: Rp 100,000,000 per transaction. Daily deposit limits may vary by payment method and player VIP tier. You may set your own voluntary deposit limits (daily, weekly, monthly) through your account settings as part of our responsible gaming tools.
Deposits are typically credited to your account within 2-15 minutes depending on the payment method used. E-wallet deposits (OVO, DANA, GoPay) process fastest (2-5 minutes), while bank transfers may take up to 15 minutes during peak banking hours. If your deposit does not appear within 30 minutes, contact customer support with your transaction reference number.
All deposits must originate from a bank account or e-wallet registered in your own legal name matching your sob77 account. Third-party deposits (deposits from someone else's account) are strictly prohibited and will be reversed. sob77 operates a strict "same-name policy" for anti-money laundering compliance.
You may withdraw funds from your sob77 account at any time, subject to these Terms. Minimum withdrawal: Rp 50,000. Maximum withdrawal per transaction: Rp 100,000,000. Daily withdrawal limit: Rp 500,000,000 (may be adjusted for VIP players). Withdrawals must be made to a bank account or e-wallet registered in your legal name matching your sob77 account.
sob77 processes withdrawal requests 24/7 including weekends and Indonesian public holidays. Average processing time: 15-30 minutes for bank transfers, 5-15 minutes for e-wallets during business hours (Monday-Friday, 9:00-17:00 WIB). Withdrawals requested outside business hours are processed on a first-come, first-served basis as staff becomes available. VIP Gold and Platinum members receive priority processing with dedicated queues.
First-time withdrawals require completed KYC verification. Subsequent withdrawals may be processed instantly if your account is fully verified. sob77 reserves the right to request additional documentation for large withdrawals (exceeding Rp 50,000,000) or withdrawals that trigger our anti-money laundering alerts.
Funds derived from bonuses (welcome bonus, deposit match, cashback, free bets) are subject to specific wagering requirements before withdrawal. You must meet the stated rollover requirement (typically 20x-35x the bonus amount plus deposit) before bonus-related winnings can be withdrawn. Attempting to withdraw before completing wagering requirements forfeits the bonus and any winnings derived from it. See Section 6 for complete bonus terms.
You may cancel a pending withdrawal request at any time before processing is complete. Once a withdrawal has been processed and funds transferred to your bank or e-wallet, cancellation is no longer possible.
All bonuses offered by sob77 are voluntary and optional. You are not required to accept any bonus. Bonuses come with specific terms including wagering requirements, game restrictions, maximum bet limits, and expiration dates. By accepting a bonus, you agree to comply with all associated terms. Only one bonus may be active per account at a time unless explicitly stated otherwise.
Wagering requirements (also called "rollover" or "playthrough") specify how many times you must wager the bonus amount (and sometimes the deposit amount) before withdrawal. Example: A Rp 1,000,000 bonus with 30x wagering requires Rp 30,000,000 in total wagers before withdrawal. Different games contribute different percentages toward wagering: slots typically contribute 100%, table games (blackjack, roulette) contribute 10-20%, and live dealer games vary by provider. Specific contribution rates are listed in each bonus's terms.
While an active bonus is in use, maximum bet limits apply to prevent bonus abuse. Typical maximum bet: Rp 50,000 per spin/hand/round. Exceeding the maximum bet while using bonus funds may result in forfeiture of the bonus and any winnings derived from it.
All bonuses have an expiration period (typically 14-30 days from activation) within which wagering requirements must be completed. If you do not meet the wagering requirements before expiration, the bonus and any related winnings are forfeited.
sob77 reserves the right to void bonuses, confiscate winnings, and close accounts of players engaging in bonus abuse including but not limited to: creating multiple accounts to claim multiple bonuses, colluding with other players to meet wagering requirements, using betting strategies designed to exploit bonuses with minimal risk (e.g., betting opposite outcomes simultaneously), or any other activity we determine in our sole discretion constitutes abuse.
All bets are final once confirmed. You cannot cancel or modify a bet after placement except in cases of obvious technical errors (e.g., incorrect odds display due to system malfunction). sob77 reserves the right to void bets placed on obvious errors or mispriced markets. In the event of a voided bet, your stake is returned but no winnings are paid.
For sports betting, all bets are settled based on official results as determined by the relevant sports governing body. If an event is postponed, bets typically remain valid for 48 hours; if the event does not occur within 48 hours, bets are voided and stakes refunded. Dead heat rules, abandoned match rules, and specific sport rules are detailed in our comprehensive sports betting rules section accessible from your account dashboard.
All casino games (slots, table games, live dealer games) are governed by their individual game rules as displayed within each game's information/help screen. In the event of a technical malfunction or disconnection during a game round, sob77 follows industry-standard procedures: incomplete rounds are typically completed automatically by the game server based on your last confirmed action, and you will see the result when you reconnect.
The following activities are strictly prohibited and will result in immediate account suspension, confiscation of winnings, and potential legal action:
sob77 is committed to promoting responsible gaming and protecting players from gambling-related harm. We provide comprehensive tools to help you stay in control including deposit limits, loss limits, wager limits, session time limits, reality check reminders, and self-exclusion options. All tools are accessible through your account settings under "Responsible Gaming".
If you feel gambling is becoming a problem, you may request self-exclusion for the following periods: 24 hours (cooling-off period), 7 days, 30 days, 6 months, or permanent closure. During self-exclusion, your account will be locked, you cannot log in, deposit, or access any gaming services. To activate self-exclusion, contact customer support via Live Chat or email with your preferred exclusion period. Exclusion is effective immediately and cannot be reversed before the chosen period expires.
sob77 strictly enforces a 21+ age requirement. We utilize age verification during registration and KYC processes. If we suspect or discover that a player is underage, the account will be immediately closed, all wagers voided, and funds forfeited. We encourage parents and guardians to utilize parental control software to prevent minors from accessing gambling websites.
If gambling is negatively affecting your life, finances, or relationships, please seek help. Contact our support team confidentially for self-exclusion assistance, or reach out to professional gambling counseling services. Visit our Responsible Gaming page for comprehensive resources and support information.
sob77 collects, processes, and stores personal information as necessary to provide gaming services, comply with legal obligations (KYC, AML), and improve user experience. The types of data we collect include account information, identity verification documents, payment information, gaming activity, and technical data (IP address, device type, browser). For complete details on data collection, usage, storage, and your rights, please review our Privacy Policy.
We employ industry-standard security measures including 256-bit SSL encryption, secure server infrastructure, restricted access controls, and regular security audits. However, no online system is 100% secure. You acknowledge that any data transmission over the internet carries inherent risks, and you use our services at your own risk.
All content on the sob77 platform including but not limited to text, graphics, logos, images, software, game titles, and trademarks are the property of sob77 or our licensed partners. You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content without our express written permission. The sob77 brand name and logo are registered trademarks.
sob77 strives to maintain 99.9% uptime but cannot guarantee uninterrupted service. We are not liable for any losses resulting from service downtime, technical malfunctions, server failures, network issues, or force majeure events (natural disasters, government actions, wars, pandemics). In the event of extended downtime, active bets will be voided and stakes returned.
sob77 integrates with third-party payment processors, game providers, and sports data feeds. We are not responsible for failures, errors, delays, or losses caused by these third-party services. Your use of third-party services (e.g., bank transfers, e-wallet transactions) is governed by those providers' terms and conditions.
To the maximum extent permitted by law, sob77's total liability to you for any claims arising from or related to your use of our services shall not exceed the amount of deposits you made in the three (3) months preceding the claim. sob77 is not liable for any indirect, incidental, consequential, or punitive damages including lost profits, lost data, or emotional distress.
If you have a complaint or dispute regarding your sob77 account, transactions, or gaming experience, you must first contact our customer support team via Live Chat or email at [email protected]. Provide a detailed description of the issue including your account username, transaction IDs (if applicable), date/time of the incident, and any supporting evidence (screenshots, game round IDs).
We will investigate all complaints thoroughly and respond within 48-72 hours during business days. Most disputes are resolved at this stage through clear communication and review of transaction records. If you are unsatisfied with the resolution, you may escalate to our management team by requesting a formal review in writing.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which sob77 holds its gaming license. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction. However, we encourage resolving disputes through internal processes and good-faith negotiation rather than litigation.
You may request permanent account closure at any time by contacting customer support. Upon closure, you must withdraw any remaining balance. If you have active bonuses or pending bets, those will be forfeited or settled first. Account closure is typically processed within 24-48 hours. Once closed, your account cannot be reopened.
sob77 reserves the right to suspend or close your account immediately and without prior notice if we determine you have violated these Terms, engaged in fraudulent activity, provided false information during registration, used our services from a restricted jurisdiction, or exhibited problem gambling behavior requiring intervention. In such cases, we may confiscate account balances and void all pending bets.
sob77 reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the sob77 website. We will notify users of material changes via email or account notification. Your continued use of sob77 services after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically to stay informed of any updates.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
sob77's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.
You may not assign or transfer your rights or obligations under these Terms to any third party. sob77 may assign these Terms to any affiliated entity or successor in interest at our discretion.
These Terms and Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules, constitute the entire agreement between you and sob77 regarding your use of our services.
If you have questions, concerns, or require clarification regarding these Terms and Conditions, please contact sob77 customer support:
For legal, compliance, or licensing inquiries, contact our legal department at [email protected].
By creating an account with sob77 and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You further acknowledge that gambling involves financial risk, that you may lose money, and that sob77 is not responsible for any losses you incur. You confirm that you are at least 21 years of age, that you are accessing sob77 services from a jurisdiction where such activity is legal, and that you accept full responsibility for compliance with all applicable laws.
Must be 21+ years old, Indonesian resident or from legal jurisdiction, one account per person
Min deposit: Rp 50K | Min withdrawal: Rp 50K | All transactions in IDR | Same-name policy enforced
Optional bonuses with wagering requirements (20x-35x) | Max bet limits apply | Expiration periods enforced
Our customer support team is available 24/7 to clarify any part of these Terms and Conditions
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